3 Frequently Asked Questions About Voice Drops

If you’re considering an expansion of your existing telecommunications technologies, ringless voicemail may be worth learning more about. With the ability to seamlessly deliver a message to a customer or client, ringless voice drops offer you a personable way to share a message with someone, letting them see your communication on their own schedule. This can positively influence the way that they take your message, ultimately increasing the likelihood that they make a purchase. Still, you’ll hear a lot of misinformation out there about the way ringless voicemail works. Here are three frequently asked questions about using ringless voicemail drops for your business.

How does ringless voicemail work?

Before you decide whether or not to use ringless voicemail, it’s a good idea to understand how it works. In simplest terms, ringless voicemail drops operate using a server that distributes a prerecorded voice message onto a phone using the carrier. This occurs without the customer’s phone ringing, which makes the system unobtrusive. When it comes to recording the voice message, you can either hire a voice actor to record using professional-grade equipment, or just leave a message as you would any voicemail over the phone and after a tone. Once you’re happy with your message, you can upload a list of contacts to send the message to. You can deliver these voicemails all at once, or stagger them based on the customers’ time zones. This ensures that you get the right message to the right customer at the right time, each and every time.

Are ringless voicemail drops legal?

Many companies are rightfully wary of following the guidelines set forth by the Telephone Consumer Protection Act. Written and passed in 1991, the act set out to address how consumers were being solicited by marketers using telephones. Specifically, guidelines are set forth to govern when and how automated technologies are used to facilitate this kind of engagement. Because ringless voicemail drops are automated, TCPA regulations do apply to them; however, that doesn’t make them against the rules. If you have a customer’s consent, you can send as many ringless voicemail drops as you’d like to them, unless they opt out of your contacts list. There are also a certain number of applications that don’t require customer consent, such as emergency notifications, messages from a public utility, or updates from a delivery company. If you’re in doubt about whether or not your usage is proper, you should consult with a telecommunications lawyer. This will help you stay compliant.

How much do ringless voicemails cost?

Price is something that every business needs to weigh when evaluating any new technology, and ringless voicemail is no different. For starters, you have options if you want to execute free ringless voicemail drops to try the system out. However, once you choose to start using ringless voicemail for your marketing and communications needs, you will need to spend more money. Many websites offer volume-based pricing depending on how many ringless voicemail drops you expect to send out each day, week, or month. Still, some companies, such as the pioneer of ringless voicemail, Stratics Networks, offer an even more affordable option. They’ve created an unlimited ringless voicemail package that allows you to send out as many ringless voicemails as you’d like in any given period. This lets you save thousands of dollars every month, because you only wind up paying one monthly fee.

Ringless voicemail drops can be a powerful tool, but you must use them appropriately. Appropriate use comes from a proper understanding of how ringless voicemail works. By understanding the above three common questions and their answers, you’ll be able to make the most out of your new telecommunications technology.

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